Tour Inclusions

• Return Hotel transfers on sharing basis.

• Morning Refreshment Tea, Coffee, Qahwa, and dates.

• Experience an adventurous Hot air Balloon ride.

• Flight Certificate signed by the pilot.

NOTE: Please check Option wise inclusions for every product before booking.

Tour Exclusion

• Photography and videos available at extra cost at the location

• Falcon Photography.

• Location Address: Balloon flight operation facility, Skydive Desert Drop Zone – Dubai

• Please carry a valid ID (Passport/Any Govt. ID) proof along with you. (Without any valid ID passengers are not allowed to fly)

• Transfers are available from Dubai Marina Mall, Burjuman Mall, Deira City Centre & Dubai Outlet Mall.

• The waiver form needs to be filled out 24 hours before the flight. 

• Weight eligibility criteria: Max 119 kg

• The maximum capacity for Hot Air Balloon is 10-28 pax.

• Pregnant Woman will not be allowed to fly.

• Children less than 5 years of age & Anyone more than 80 years of age will not be permitted to fly. (However, the Pilot is fully authorized to make a decision in regard of eligibility of any passenger)

• Anyone under the influence of Alcohol or any other drugs is strictly not allowed to fly.

• Any person who has a Serious Heart problem / serious knee & back pain/broken leg/arm has undergone major surgery during the last 6 months and suffering from height phobia is not recommended for this activity.

• Disabilities covering mental health and emotional / Physical disabilities are not allowed

• Also, all passengers will need to sign the declaration that he/she doesn’t have the above problems (Mandatory)

• Sharing transfer pick-up/drop-off timing can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.

• Private transportation from remote areas will be charged extra and the same will be informed by our operations team in advance.

• Due to the strict Rules and Regulations of the UAE's Government regarding drones, we do not allow drones flying during flight.

• Video recording of the flight and the Event Banner on the basket is available at extra cost as an add-on option

Cancellation Policy

• All Cancellations made 48 hours prior to the Tour departure time NO charges will be applicable

• If Cancellation made within 48 hours to your Tour departure time 100% charges will be applicable

• If eligible for Refund your Amount will be returned to your Account within 7 working days.

Child Policy

• Children between age 5 to 11 years of will be considered as child and charged child rate.

• Children above age 11 years will be considered as an adult and charged adult rate.